IT Support

ScaleMatrixGREENCLOUDHQ provides IT  Support, Virtualization, and Cloud computing services.  We are IT engineers with a broad background in developing and managing information systems for business environments.

We can help you choose the right path for your company to reliably provide the computing resources to your staff, regardless of their location, and with a secure control on your companies intellectual property.

GREENCLOUDHQ is a Citrix partner with CCP-V certification.  We can help you architect a computing facility that is customized for your particular needs.

We make sure that every client is 100% informed and happy with every bit of service that we perform. If you would like to give us a try and are in need of someone to help support your computer system and network please give us a call and we would be happy to have a conversation with you in regards to your technology needs. We maintain a highly trained staff of IT support specialists. We are one of the regions premier cloud computing providers with a HIPAA compliant private cloud.

This provides remote support for all of our client’s virtualization and backup needs. Private cloud is the evolution of your network from a basic infrastructure to smarter, agile and faster service delivery centers. It helps your organizations deliver services more efficiently without the risks associated with public cloud offerings. It’s no longer just about applications running on servers stuck in a server room. It’s about having mobile workloads which move across physical, virtual and heterogeneous environments. While the capabilities enabled by private clouds are powerful, private cloud management is not a simple discipline.

Our remote support and virtualization solutions are accomplished with Citrix. This type of support includes remote desktop which enables a support staff to directly connect with and resolve a client’s issue without the need for an onsite presence. Our private cloud also enables a client to host their entire network from servers to workstations. This enables staff to fully engage with mobile computing from a desktop, mac, android or IOS platform. Our IT solutions are utilizing enterprise solutions at an acceptable cost for small businesses.

Call us today to speak with an IT support specialist about remote support. Whether it is standard computer support or a complete network rebuild, our staff will provide quick and affordable solutions. Citrix support is also included in our virtualization solutions for cloud computing. Citrix offers solutions that align with the needs, tight budgets, and limited resources of small-mid size businesses looking to adopt desktop virtualization. With Citrix, organizations can benefit from simplified IT in the form of reduced costs, increased productivity, improved collaboration, and secured information.

Citrix provides strict yet flexible control over access, with built-in compliance auditing and trustworthy endpoint security. Enterprise applications, data, and business information are stored securely in the datacenter, with available access from any location. When an organization deploys a Citrix solution, the IT department can easily define and enforce various policies over which specific users have access, as well as define which users can install and configure applications with mobile computing. In the event of new or departing employees, transfers, or business continuity situations; the IT department can instantly turn the desktop and application access on or off as necessary.

Computer problems that require IT support can be inconvenient and prevent you from using your computer. Scheduling appointments for remote desktop support and long wait times for phone support only add to the frustration. Learning when you need remote desktop for IT support, and which tool is right for your needs, is critical in thoroughly fixing your PC problems. By understanding and addressing the specific requirements of each customer, we deliver personalized IT support, planning and management that results in improved technology infrastructure and assures business continuity.

Whether you want to outsource a majority of your tech support and supervision or improve the systems you currently have in place, our team of professionals will work with you to examine your needs and establish a managed IT services plan so you only pay for the expertise you actually need. We utilize Citrix XenApp, Citrix XenDesktop, Citrix Receiver and Citrix Netscaler appliances to deliver hosted Windows applications and hosted Windows desktops. They can be accessed via the Internet and viewed by Windows PCs and Macs as well as smartphones and tablet platforms including Apple, Android, HP and RIM.

We utilize Citrix XenApp hosting to deliver both hosted Windows applications and hosted Windows desktop environments. Citrix XenDesktop hosting is utilized to deliver Virtual Desktop Infrastructure (VDI) solutions. With over 50 years of combined information technology and IT support experience, you can rest at night knowing that your every IT solution and tech support need will be satisfied. You will find our computer networking and business IT support solutions to be both scalable and affordable. Our focal point is making sure your technology needs are taken care of so you can do what you do best: run your company and generate profits.

GREENCLOUDHQ provides a wide array of crucial small business IT support, computer support and managed IT services to meet the ever changing needs of your company. Our experienced team of engineers are able to provide you with every IT support and tech support service you’ll ever need, including: Network Support, Server Support, PC Support, and Help Desk on Demand Services. Serving San Diego county, our complete proactive managed IT services team is available to meet your every network need 24/7, 365 days a year.